Co-design & Development
The acceleration of impact through collaboration and right-fit solutions
Digital technology can be game-changing, however traditional approaches to project execution tend to emphasise the implementation of technology from the perspective of the system’s features rather than what will actually deliver value to an organisation. These projects are typically expensive, fail to leverage existing investments, struggle to keep up with the pace of technology, are often misaligned with the key challenges the organisation is facing, and lack the adoption to drive meaningful change.
There’s a better way.
humanIT’s Co-design & Development subscription is for for-purpose leaders that want to really get moving towards greater impact and reach, increased sustainability, and mission realisation. You’ve done Discovery and have in place a co-created pathway and committed resources.
This service moves the needle on challenges quickly and incrementally, using Dynamics 365, the Power Platform, and the broader Microsoft ecosystem. Because it follows on from Discovery, it’s contextualised to your organisation’s unique needs, offering right-fit solutions in line with your mission and values.
How it works
• Rapid identification of problems and quick wins
• Co-design of viable solutions focused on delivering value and removing organisational blockers
• Recommended roadmap consolidating quick wins, readily available platform capabilities, and budget constraints
• Agile and incremental execution of prioritised and contextual initiatives that deliver value and impact
• Embedding of capabilities and transfer of essential skills to foster greater sustainability within your team
This approach avoids the common ‘gotchas’ of feature-centred, misaligned, siloed, lengthy, fixed projects. It delivers:
• Better beneficiary outcomes
• Greater reach
• Greater long-term sustainability
• Increased security posture
Instead, the resources you invest in rapid, agile deployment realise outcomes all along the way, delivering significant business value sooner. Our collaborative approach empowers your team to harness the full potential of existing technologies and licenses, improving purposeful efficiency and fostering sustainable growth.
And for organisations that do not yet have a CRM, Co-design & Development includes Contacts Plus, a simple, yet robust contacts management application built on the Power Platform. Think of it as a mini, yet fully scalable CRM you can add to bit by bit.
Contacts Plus includes:
Outlook Integration - Manage your emails and calendar events directly within Contacts Plus, centralising all your communications for easier tracking and a complete view of customer interactions
Interaction Tracking - Log and track every interaction with your contacts, including emails, phone calls, and meetings, ensuring you have all the context needed for effective engagement
Account and Opportunity Management - Beyond simple contact management, track the progress of engagement opportunities and manage stakeholder accounts, maintaining a clear overview of your community
Issue Management - Log and track customer issues to ensure prompt and efficient resolution, improving response times and customer satisfaction
Integrated Document Management - Store, share, and manage SharePoint documents and links related to your contacts and accounts directly within the app, reducing time spent searching for files
Why humanIT
humanIT’s considerable skill and experience in consulting, the for-purpose sector, and the Microsoft ecosystem make us a mature partner when it comes to the three outcomes all for-purpose organisations ultimately seek: impact, sustainability, and protection. By working together strategically, flexibly, and incrementally using Co-design and Development and the Microsoft toolkit, we really can help you increase all three.
Getting started
Co-design & Development is intended to be as accessible as possible; the subscription base is $500 per month and on top of that – in line with your budget - you purchase Acceleration Credits (just like a wallet) for humanIT to draw down on as we work together. Acceleration Credits put you in control of your spend and enable the work to move at a pace that make sense for your organisation.
If you’re ready to accelerate your mission outcomes, book a Co-design & Development call with us today to:
• Tell us about your organisation and the step jump you’re ready to make
• Learn everything you need to know about our Co-design & Development subscription and Acceleration Credits so you can evaluate if this service is right for you