humanIT have been providing full spectrum IT services for over 15 years. We cover everything from long-term strategy through to on-the-ground project management and ongoing IT support services. In addition to our alignIT framework, our service offering includes a range of managed IT services, to help your organisation operate efficiently, securely and reliably.
IT Strategy and Consulting Services
We believe in a thoughtful and considerate approach to IT strategy, implementation and support services.
Our team specialise in creating custom IT solutions that fit your business perfectly, ensuring that your investment in IT strategy and infrastructure does more than just solve an immediate problem – it provides room for you to grow.
IT Strategy Development
Through a series of workshops with your leadership team, humanIT will help you identify where operating efficiencies can be created as well as risks that require mitigation.
Our strategic capabilities include:
Improving Service Delivery
Improving Client Experience
Digital and Social Media Marketing
Workforce Collaboration and Mobility
Application Selection and Integration
Analytics and Reporting
Infrastructure Risk Assessment and Mitigation
Following the IT Strategy Development workshops, we will then work through developing a project roadmap, designing your IT architecture and infrastructure, security assessment and disaster recovery planning, capacity planning and infrastructure risk assessment.
Please get in touch if you would like more information about this process.
IT Project Management Services
The team at humanIT are also available to design, plan and drive a number of IT projects. Some of the types of projects that we have the capacity to work on include:
System integration and process automation
Building integrated analytics and reporting systems
System availability and performance
Business continuity and disaster recovery
Desktop, laptop and mobile deployment
humanIT Project Management
The humanIT team provide project management services with every project that we work on. Our methodology has been developed from PMBOK (Project Management Body of Knowledge) which allows our consultants to approach projects in a methodical manner which minimises the risks of oversights and errors.
Cascading new functionality into an organisation required careful change management that balances the rapid realisation of project benefits with your organisation’s ability to cope with change. For every IT project that humanIT work on, we design and lead a change management initiative that is designed to up-skill your team, ensure that new technology is utilised efficiently and effectively, and that the transition to the new technology is smooth and transparent.
Cloud Computing Services
We work collaboratively with our clients to ensure fit-for-purpose solutions are implemented. This includes clients just starting their transition to cloud services, to clients with some cloud services already in place. We can assist implementing cloud computing solutions that make data accessible anywhere, anytime without compromising on data security.
IT Support Services
Fast, reliable and unlimited IT support services that you can depend on. We focus on educating your team to use technology well while responding to their technical issues efficiently.
Book a Consultation
humanIT offer a full range of IT support solutions and services which can be tailored to suit the specific needs of your organisation. As a Microsoft Silver Partner we can also assist with Office 365 consulting and implementation.
Book a consultation with us today to start discussing how we can help.
What are Managed IT Services?
Managed IT services and managed IT support is an outsourced IT service. It provides you with all the benefits of an in-house team without the associated overhead costs. HumanIT’s managed IT services provide you with the specialty expertise of an outsourced provider, with the commitment of an inhouse team member. Our team are all based in Melbourne and provide a mix of phone, remote and on-site IT services and support for our clients.
Our managed IT services consists of more than just IT support. We provide system training, implement system upgrades, maintenance and can even plan upgrades to improve your capabilities with minimise downtime. Based centrally in Melbourne, we can provide quick-response services to your organisation the moment a problem occurs. With the latest cloud software solutions, our team can even provide support, training and schedule maintenance with greater flexibility for your office.